Website Policies

www.yourspiritsconnection.com
Website Policies

 

You must be eighteen (18) years old or older to be eligible for any service provided by this site. This includes any Spiritual Energy Healing Modalities, Classes, Spiritualist Reading or Spirit Drawing.

For practical and legal reasons Spiritual Mediumship Readings or any sort provided by this site are NOT a substitute for any medical, legal, financial, or psychiatric, professional of any kind. If you have a need to consult with a professional concerning any of these types of issues that these professionals provide, please do so.

All Spiritual Medisumship Readings on this site and all information provided are for entertainment purposes only. It’s understood that as a term of service you agree to take full responsibility for any present or future choices you make based on any information from all Spiritual Mediumship Readings or site provided information and that you must be 18 years of age to participate.

ALL IMAGES ON THIS WEBSITE, yourspiritsconnection.com are owned by the owner of this site and are subject to copy right. NO IMAGE ON THIS WEBSTITE may be reproduced in any fashion.

Privacy Notice

This privacy notice discloses the privacy practices for (www.yourspiritsconnection.com). This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will NOT sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will NOT share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address on our website www.yourspiritsconnection.com. or by emailing  yourspiritsconnection@gmail.com

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is handled in a secure way. When any payment is processed any sensitive information such as credit card data is destroyed. In the future if you wish to use our services or order a product again, you will have to supply payment information as no payment information is stored or kept on file.

Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via emailing yourspiritsconnection@gmail.com.

Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and if required financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Sharing
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

And/or:
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

And/or:
We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Returns, Refunds and Exchanges Policy

Merchandise Returns

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect within 15 days of purchase. In case of a return, an item must be postmarked within 15 days of the original purchase.

Please email yourspiritsconnection@gmail.com to request a refund.

Return Exceptions
Some items can not be returned if they are used, Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee
All returned merchandise is are subject to a 25% restocking fee, this will be deducted from refunds. No refunds on the original shipping and handling paid on an order are offered.

PLEASE NOTE: No return, refunds or exchanges are offered on Spiritualist Mediumship Readings of any kind,  or distant energy healing sessions unless cancelled by Eileen Casey Gonzalez. Eileen Casey Gonzalez retains the right to cancel any appointment at any time. If you are cancelling an appointment a 72 hour notice is required or a service fee of 25% of the suggested donation cost of a service fee may be charged.

Class Policies

Spiritual Mediumship Development classes work to develop Levels of sensitivity which may be contradictory to some metal health conditions. It is strongly advised that if one is under mental health care within the last 2 years period that they obtain medical clearance from their Health Care Professional prior to beginning any of these classes.

Class Refund And Deposit Policies 
Class deposits MAY NOT BE REFUNDED if a participant cancels with in one week of the beginning of the class date. Deposits will be refunded due to Health reasons prior to the second class with supporting documentation.
If the instructor deems it fit to request a participant not return to the classes due poor class attendance, or for any reason a participant is found to be disruptive of other class members or the instructor, a refund will NOT BE ISSUED after the second class in an 8 to 10 class series. If the instructor feels these classes may be harmful to a student in any way, the instructor may ask the student to discontinue the class and a prorated refund of the class fees will be provided.

Payment Policy

This site uses Paypal as the accepted Method of Payment and prearranged bank transfers.

Shipping Policy

All orders are shipped within 72 hours Monday – Friday 8 am – 5 pm using Canada post as a  carrier.

If a tracking # is provided Canada Post your order will be updated with the tracking information. Please note that some orders using Canada Post will not have tracking numbers, you will be notified by email when your item has been shipped.

Shipping Rates

The shipping rate for any Spirit Drawing is $15. All hand drawn pictures are done in either graphite or charcoal on sketch pad paper. If readings are in person the picture will be given the an individual, if the reading is over the internet the picture will be photographed and forwarded.
Eileen Casey Gonzalez owns all copy rights of any drawings as a result of her readings and they may not be reproduced without her written consent.

FOR ANY OTHER PRODUCT the rate charged for the shipping of your order is based on the weight of your products and costs are listed with merchandise descriptions.